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LEGAL INFORMATION
Information about terms of use, privacy, and intellectual property.
This store is operated by Juan David Rivera ("David Rivera Art"), an independent visual artist. Contact: legal@davidriveraart.com. These terms are governed by the laws of the seller's place of establishment; if you purchase as a consumer in the European Union, the United Kingdom, or the United States, you additionally retain all mandatory consumer protections of your country or state of residence — nothing in these terms limits them.
By using this website you agree to these terms. All content is protected by copyright. Prices are shown in USD and may change without notice; the price applicable to your order is the one shown at checkout. Card payments are charged in Colombian pesos (COP) at the official exchange rate (TRM) shown before you pay; payment is processed by Wompi (Bancolombia) — and PayPal where available — and we never store your card details. Physical works are shipped with insurance. We reserve the right to cancel orders in case of obvious pricing errors or suspected fraud, with a full refund.
Damaged, defective, wrong, or undelivered works (all countries): we replace or fully refund them at no cost to you. Report it to support@davidriveraart.com within 14 days of delivery (or of the estimated delivery date, if it never arrived), attaching photographs of the issue. In these cases you do not need to return the item unless we ask you to. Right of withdrawal (EU and UK): if you are a consumer in the EU or UK, you have the legal right to withdraw from your purchase within 14 days of receiving the goods, without giving any reason (Directive 2011/83/EU). To exercise it, email support@davidriveraart.com within that period; no return is accepted without prior authorization from us. The refund includes standard outbound delivery and is processed within 14 days. · Fine-art prints: because they are made to order, as a courtesy we process the refund without requiring the physical return of the item. We reserve the right to require its return —at your expense and to our address in Colombia— in cases of repeated or bad-faith use of the right of withdrawal. · Original works: must be returned to our address in Colombia in their original protective packaging, via insured and tracked shipping, with the cost of return borne by you (any import charges triggered by the return are deducted from the refund). The refund is issued once the work is received and inspected; any diminished value from handling beyond what is necessary to inspect it may be deducted. United States and other countries: online purchases are not subject to a legal right of withdrawal for change of mind; outside the EU/UK, returns are accepted only in the damaged, defective, wrong, or undelivered cases described above.
Prices shown at checkout include the artwork and the selected shipping service, but do NOT include import duties, customs fees, or import VAT/taxes that your country may charge when the package enters its territory. These charges are determined and collected by your local customs authority or the carrier, are the buyer's responsibility, and are payable by you upon delivery. Original works ship from Colombia; fine-art prints are produced by our print partner at the facility closest to you, which in many cases (e.g. within the EU or the US) means no import charges apply. If you refuse a shipment and it is returned due to unpaid import charges, non-refundable carrier and customs costs may be deducted from your refund.
Data controller: Juan David Rivera (legal@davidriveraart.com). We collect only what is needed to operate the store: (a) order data — name, email, shipping address and purchase history, processed to perform the contract with you (GDPR art. 6.1.b) and retained as long as tax and accounting law requires; (b) account data — email and name, processed on the basis of the contract, kept until you delete your account; (c) newsletter — email, processed only with your double opt-in consent (art. 6.1.a), which you can withdraw at any time via the unsubscribe link. We use the following processors, each bound by data processing agreements: Wompi — Bancolombia (payments), PayPal (international payments, where available), Supabase (database and authentication), Gelato (print fulfillment — receives your shipping address to produce and deliver prints), Resend (transactional email), Cloudflare (anti-bot verification and file storage) and Vercel (hosting). Some providers are located in the United States; transfers rely on the EU–US Data Privacy Framework and/or Standard Contractual Clauses. We do not sell or share your personal data for advertising, and we do not use advertising or tracking cookies — only strictly necessary cookies for authentication and security, plus your device's local storage for the cart.
If you are in the EU/UK (GDPR): you have the right of access, rectification, erasure, restriction, portability and objection, and the right to lodge a complaint with your local supervisory authority. If you are a California resident (CCPA/CPRA): you have the right to know, correct and delete the personal information we hold about you, and the right to non-discrimination for exercising these rights; we do not sell or share personal information as defined by the CCPA. You can delete your account and personal data yourself at any time from Account → Settings → Delete Account (purchase records are retained in anonymized form as required by tax law). For any other request, write to legal@davidriveraart.com — we respond within 30 days (GDPR) or 45 days (CCPA).
All images and artworks displayed on this site are the intellectual property of Juan David Rivera. Total or partial reproduction without written consent from the artist is prohibited. Purchasing a physical work or print transfers ownership of that copy only, not the underlying copyright.
For legal inquiries, privacy requests, or consumer claims, write to legal@davidriveraart.com.